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Communication により Mind Map: Communication

1. 1- Expressing Thoughts, Feelings, and Ideas in a Clear, Concise, and Compelling Manner

1.1. Communication Process

1.2. 6 Cs of communication

1.3. Communication Media

1.4. Barriers to Effective Communication

2. 2- Applying Principles of Active Listening

2.1. Communication Skills Strategies

2.2. Levels of Listening

2.3. Observing and Sending Nonverbal Messages

2.4. Choosing Responses Words

3. 3- Using Communication Strategies That Inform and Influence Audiences

3.1. TD's Role in Informing and Influencing

3.2. Principles That Inform and Influence

3.3. De-Personalizing and Defusing Anger

4. 4- Applying Persuasion and Influencing Techniques to Gain Agreement, Commitment, or Buy-In From Stakeholders

4.1. Persuasion Principles

4.2. Communication Styles to Influence (DISC)

5. 5- Conceiving, Developing, and Delivering Information in Various Formats and Media

5.1. Instances When Conceiving, Developing, and Writing Materials Is Critical for Talent Development

5.2. Developing Written Materials

5.3. Communicating With Others Through Writing

5.4. Effective Use of Email

6. 6- Applying Verbal, Written, or Non-Verbal Communication Techniques

6.1. Developing and Demonstrating a Professional Presence

6.2. Giving and Receiving Feedback

6.3. Practicing Questioning Skills

7. 7- Facilitating Dialogue With Individuals or Groups to Help Them Identify, Articulate, or Clarify Their Thoughts and Feelings

7.1. Defining and Using Dialogue for Clarity

7.2. Principles of Dialogue

7.3. Guidelines to Facilitate Dialogue With Individuals

7.4. Additional Strategies to Facilitate Dialogue in Groups

8. 8- Articulating and Conveying Value Propositions to Gain Agreement, Support, or Buy-In From Stakeholders

8.1. Defining Value Propositions

8.2. When to Use Value Propositions

8.3. Start With the Bottom Line

8.4. Get to the Point Quickly

8.5. Techniques to Present Data and Information

8.6. Tailoring the Messaging to the Audience