Chapter 6 Non Verbal Messages

Iniziamo. È gratuito!
o registrati con il tuo indirizzo email
Chapter 6 Non Verbal Messages da Mind Map: Chapter 6 Non Verbal Messages

1. Principles of Nonverbal Communication

1.1. Interact with Verbal Messages

1.2. Help Manage Impressions

1.3. Help Form Relationships

1.4. Structure Conversation

1.5. Can Influence and Deceive

1.6. Are Crucial for Expressing Emotions

2. Nonverbal Messages Interact with Verbal Messages

2.1. Accent

2.2. Complement

2.3. Contradict

2.4. Control

2.5. Repeat

2.6. Substitute

3. Nonverbal Messages Help Manage Impressions

3.1. You form impressions based on nonverbal communication

3.2. Others form impressions of you the same way

4. Nonverbal Messages Help Form Relationships

4.1. Nonverbal communication

4.1.1. Sends relationship messages--affection, support, or displeasure, anger

4.1.2. Communicates the nature of relationships

4.2. Tie Signs

5. Nonverbal Messages Structure Conversation

5.1. Show attentiveness and active listening

5.2. Eye Contact

5.3. Lack of Eye Contact

5.4. Posture

5.5. Turn-taking cues

5.5.1. Nod of the head

6. Nonverbal Messages Can Influence and Deceive

6.1. Nonverbal messages influence others

6.2. Nonverbal messages deceive others

7. Nonverbal Messages Are Crucial For Expressing Emotion

7.1. Nonverbal can show your emotions

7.1.1. Facial expressions show anger, happiness, confusion

7.1.2. Posture shows if you are tense or relaxed

7.1.3. Eye contact or lack thereof

7.2. Nonverbal can hide your emotions

7.2.1. You smile even though you are sad.

8. The Channels of Nonverbal Messages

8.1. Body Gestures

8.2. Body Appearance

8.3. Facial Messages

8.4. Eye Messages

8.5. Spatial Messages

8.6. Artifactual Messages

8.7. Touch Messages

8.8. Paralanguage Messages

8.9. Silence Messages

8.10. Time Messages

9. Body Gestures

9.1. Emblems

9.2. Illustrators

9.3. Affect Displays

9.4. Regulators

9.5. Adaptors

9.5.1. Self-adaptors

9.5.2. Alter-adaptors

9.5.3. Object-adaptors

10. Body Appearance

10.1. Everything about you communicates

10.1.1. Height

10.1.2. Weight

10.1.3. Race and Nationality

10.1.4. Hair Color and Style

10.1.5. General Attractiveness

11. Facial Messages

11.1. Facial expressions communicate emotions

11.2. Face and body communicates intensity

11.2.1. Facial Management

11.2.2. Facial Feedback

11.2.3. Facial Feedback Hypothesis

11.2.4. Culture and Facial Expression

12. Eye Messages

12.1. Oculesics show that duration, direction, and quality of eye movement communicate differentmessages

12.2. Eye Contact

12.3. Eye Avoidance

12.3.1. Civil inattention

12.4. Culture, Gender, and Eye Messages

13. Spatial Messages

13.1. Proxemics—the use of space to communicate meanings

13.2. Proxemic Distances

13.2.1. Intimate

13.2.2. Personal

13.2.3. Social

13.2.4. Public

13.3. Territoriality

13.3.1. Primary

13.3.2. Secondary

13.3.3. Public

14. Artifactual Messages

14.1. Messages communicated via objects or arrangements made by people.

14.1.1. Color• Clothing and Body Adornment• Space Decoration• Smel

15. Touch Messages

15.1. Tactile Communication

15.2. The meanings of touch

15.2.1. Positive feelings• Playfulness• Control• Ritual• Task-Related

15.3. Touch Avoidance

15.4. Culture and Touch

16. Paralanguage Messages

16.1. Vocal but nonverbal dimensions of speech

16.1.1. Pitch• Rate• Volume• Rhythm

16.2. Judgments About People

16.3. Judgments About Communication Effectiveness

17. Silence Messages

17.1. Role of silence

17.1.1. Communicates meaning

17.1.2. Allows speaker time to think and organize thoughts

17.1.3. Prepares receiver for important messages

17.1.4. Can be used as punishment or to disconfirm

17.1.5. Response to anxiety, shyness, or threats

17.1.6. Can prevent communication

17.1.7. Can communicate emotional responses

17.1.8. Seen in computer-mediated communication

18. Time Messages

18.1. Chronemics explores how we organize, react to, and communicate messages with time

18.1.1. Formal and Informal Time

18.1.2. Monochronism and Polychronism

18.1.3. The Social Clock

19. Nonverbal Communication Competence

19.1. Be mindful

19.1.1. Be aware of yours and others

19.1.2. Observe effective and ineffective nonverbal messages

19.1.3. Encode and decode with care