CHAPTER 1: FOUNDATIONS OF INTERPERSONAL COMMUNICATIONS

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CHAPTER 1: FOUNDATIONS OF INTERPERSONAL COMMUNICATIONS da Mind Map: CHAPTER 1: FOUNDATIONS OF INTERPERSONAL COMMUNICATIONS

1. Nature of Interpersonal Communication

1.1. involves interdependent individuals

1.1.1. - takes place between people who are in a some way "connected". e.g. Dyadic (2 person), small intimate groups (family)

1.2. inherently relational

1.2.1. - takes place within a relationship

1.3. exists on a continuum

1.3.1. - ranges from relatively impersonal to highly personal.

1.4. involves verbal and nonverbal messages

1.4.1. - includes facial expressions, eye contact, body posture etc.

1.5. exists in varied forms

1.5.1. Asynchronous: doesn't take place in real time. e.g. e-mail

1.5.2. Synchronous: occur at the same time. e.g. phone conversation

1.6. involves choices

1.6.1. - the interpersonal messages that you communicate are the result of the choices you make.

2. Elements of Interpersonal Communication

2.1. source-receiver

2.1.1. - involves at least 2 persons

2.1.2. Source: formulates and send message

2.1.3. Receiver: perceives and comprehends message

2.2. encoding-decoding

2.2.1. Encoding: the act of producing messages

2.2.2. Decoding: the act of understanding the message

2.3. messages

2.3.1. - signals that serve as stimuli for a receiver.

2.3.2. Metamessages: messages that are about other messages

2.3.3. Feedback messages: messages sent back to speaker concerning reactions to what is said

2.3.4. Feedforward messages: information you provide before sending your primary message

2.4. channel

2.4.1. - a medium through which messages pass

2.5. noise

2.5.1. - anything that distorts a message

2.5.2. Physical noise: interference that is external to both speaker and listener

2.5.3. Physiological noise: created by barriers within the sender or receiver such as visual impairments, hearing loss and memory loss

2.5.4. Psychological noise: mental interference in speaker or listener

2.5.5. Semantic noise: interference occurs when the speaker and listener have different meaning system

3. Context

3.1. Physical dimension: the tangible/concrete environment in which communication takes place

3.2. Temporal dimension: time of the day and moment in history, & also particular messages fits into certain events

3.3. Socio-psychological dimension: status relationships, roles and games

3.4. Cultural dimension: cultural beliefs and customs of the people communicating

4. Principles of Interpersonal Communication

4.1. Interpersonal Communication is a Transactional process

4.2. Interpersonal communication is purposeful

4.2.1. to learn

4.2.2. to relate

4.2.3. to influence

4.2.4. to play

4.2.5. to help

4.3. Interpersonal communication is ambiguous

4.4. Interpersonal relationship may be symmetrical/complementary

4.5. Interpersonal communication refers to Content & relationship

4.6. Interpersonal communication is a series of punctuated events.

4.7. Interpersonal communication is inevitable, irreversible & unrepeatable

5. Interpersonal communication

5.1. - the verbal and nonverbal interaction between 2 interdependent people