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Management by Mind Map: Management

1. Meanings of management

1.1. Management : Activity of getting things done with the aid of people and other resources.

1.2. Management as a universal human activity Ex : family members manage their children

1.3. Management as a distinct role : People create the distinct role when they separate the work itself from the management of that work.

2. Functional specialisation

2.1. General managers (responsible for the performance of a distinct unit of the organisation).

2.2. Functional managers (responsible for an area of work)

2.3. Line managers (responsible for the performance of activities that directly meet customers' needs)

2.4. Staff manager  (responsible for the performance of activities that support line manager. Activities like finance, personnel, purchasing or legal affairs)

2.5. Project managers (responsible for a temporary team crated to change some element of an organisation)

2.6. Entrepreneurs (People who see opportunities in a market and mobilise the resources to deliver the product)

3. Manager's duties

3.1. Make things work (so that shops have stock, roads are safe, aid is delivered --> deliver what people need)

3.2. Transform the resources into valuable goods to satisfy the costumer.

3.3. Create wealth for their companies / making profit.

3.4. Provide the best service as possible for the costumer.

3.5. Setting the overall direction of an organisation.

3.6. Planning : forecasting future trends, assessing (évaluer) resources, developing objectives...

3.7. Organising : deciding how to allocate time and effort, developing policies for HRM (Human Resource Management), deciding what technology people need etc..

3.8. Leading : generating effort and commitment (engagements) - influencing, motivating and communicating.

3.9. Controlling : comparing the monitoring progress with plan.

3.10. Should always be ready to interact with employees (?)

3.11. Give constructive feedback.

4. Vocabulary

4.1. Tengible : Things you can see and you can touch (plant, people, books...)

4.2. Intengible : Non-physical assets, things you can't touch and you can't see, you can only imagine them (reputation, knowledge,information)

4.3. Stakeholder : Person who gets interested in the decisions of a company. (Ex : creditors, directors, government, employees...)

5. Why studying that ?

6. How to influence others to add value to resources

6.1. Trough the process of managing

6.2. Trough the tasks of managing (planning, organising, leading, controlling)

6.3. Trough shaping the context = changing the context in which they work.

7. Models

7.1. Definition

7.1.1. A model represents a complex phenomen by identifying the major elements and relashionships.  Models aim to identify the main variables in a situation, and the relashionship between them.

7.2. Why do managers use models ?

7.2.1. Managers use models because it can help them to understand a complex situation.

7.2.2. Good models save time and effort

7.2.3. Without theory, it's hard to understant what happens in the world