Synacor WBS

Get Started. It's Free
or sign up with your email address
Synacor WBS by Mind Map: Synacor WBS

1. Installation

1.1. Provide Environment

1.1.1. Filestore (NFS) Storage NetApp file storage No storage required because "Files" will not be activated

1.1.2. Database (MySQL) Master 1 Write for 500K users (32GB mem) Slave 1 Read for 500K users (32GB mem) Database User Version and host system setup MySQL CentOS Dedicated Read and Write host for the configDB 16GB mem per box

1.1.3. Apache instances Site Configuration 1 site with multiple tenants and multiple domains Grizzly configuration Ben will follow up on the Grizzly documentation and configuration Certificates SSL termination on the LB (BigIP F5) Ben to send his F5 configuration examples to Synacor Domain Multiple domains for multiple brands CalDAV/CardDAV Wildcard Will be used

1.1.4. Loadbalancer HTTP / SSL termination Will be done MySQL Not required

1.1.5. Firewall Open-Xchange software repository access Pub/Sub Multiple IMAP Database External eMail account lookup (Mozilla repo)

1.1.6. Mail system Zimbra will be used for the pilot phase Zimbra version: 7.2 Zimbra will be used for the beginning of production stage Possibly moving to Dovecot Possibly moving to the Zimbra MAL

1.1.7. Log Host Existing (Syslog)

1.2. Provisioning

1.2.1. The customer portal (CenturyLink for example) will be used as frontend for the provisioning frontend. Here the admins will be able to manage their accounts, the portal will call the OX RMI API

1.2.2. RMI will be used, not SOAP

1.3. Install OX HE

1.3.1. OperatingSystem CentOS 6

1.3.2. OX Packages Basic Authentication Custom SSO and LDAP authentication already developed by Synacor USM/Active Sync Not used OXUpdater OXtender for MS Outlook CardDAV/CalDAV Will be used

1.3.3. OX Configuration Initial Configuration Remote install workshop / install session with the OX PS. Details to be discussed in the PM steering call. Database User An Open-Xchange database user needs to be available on the MySQL nodes. Pub/Sub API Keys Syslog

2. Training

2.1. Administrator

2.1.1. Install/Config Workshop

2.2. Customer Care

2.2.1. First level support

2.2.2. Second level support

2.2.3. Third level support

2.3. End User

3. Customize Open-Xchange

3.1. Theming

3.1.1. GUI

3.1.2. Oxtender Mac OS X MS Outlook Mobility

3.2. GUI Plugins

3.2.1. Upsell

3.3. OSGI server Plugins

3.3.1. Upsell

3.3.2. Config Jump

3.3.3. Spam

3.4. Custom Login Form

3.5. Authentication

4. Acceptance Tests

4.1. Performance - JMeter

4.2. Autom. Tests

4.3. Requirement document

4.4. Config review

5. Migration/Import

5.1. Migration tools

5.2. Test migration

5.3. Prod migration

6. Preparation

6.1. Detail Workshops

6.1.1. Operations Database Network Hardware/OS Architecture Sizing High availability Storage Log Host

6.1.2. Provisioning User Tenants/Contexts Groups Resources

6.1.3. Reporting Users Open-Xchange

6.1.4. Basic Integration Authentication Mail IMAP SMTP Push Mailfilter / Vacation Customer self service

6.1.5. Custom Plugins (optional) Upsell Folderbaum Alternativen Connection to Provisioning Branding GUI Web App OLOX2 Hostname SPAM Cloudmark SPAMAssassin SPAM Settings SMS/MMS Backend Bundle Optionen Password-Change Wizard Configure Services / Mailprovider Tab Mailaccounts Plugin Configure Mailprovider

6.1.6. Migration Contacts from existing Webmail Calendar from existing Webmail Settings, other..