Shanon Mayes- Roles and Responsibilities

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Shanon Mayes- Roles and Responsibilities by Mind Map: Shanon Mayes-  Roles and Responsibilities

1. Human Resources

1.1. Onboarding

1.1.1. Uniforms

1.1.1.1. Name Tag

1.1.1.2. Scrubs

1.1.1.2.1. Size

1.1.1.2.2. Color

1.1.1.3. Lab Coat

1.1.1.3.1. Size

1.1.1.3.2. Name/Title

1.1.1.4. Polo

1.1.1.4.1. Size

1.1.2. Lead/Primary Contact

1.1.2.1. Swag Preference

1.1.2.2. Staff Celebration Date

1.1.2.3. Culture Analysis

1.1.2.4. Roster/EE Email List

1.1.2.4.1. Offer Letter

1.1.2.5. Benefit Effective Date

1.1.2.6. Benefit Sunset Date

1.1.2.7. 401(k) cut off date:

1.1.2.8. Work Comp Term Date:

1.1.2.8.1. Work Comp Check List

1.1.2.9. Initial I-9 Verification

1.1.2.9.1. Date:

1.1.2.10. ID Supers/Leads in Payroll

1.1.2.11. Time Tracking System

1.1.2.11.1. Last day used:

1.1.2.12. PTO Import Data

1.1.2.13. Anyone on Leave?

1.1.2.14. Anyone on COBRA

1.1.2.15. Any 401k Loans?

1.1.2.16. Pay Period Calendar

1.1.3. Radiation Badge

1.1.3.1. Who wears them?

1.1.3.2. Import

1.1.3.3. Distribution

1.1.4. Follow Up Plan/On Going Support

1.1.5. Work Visa

1.1.6. Company Property

1.1.6.1. Credit Card

1.1.6.2. Business Cards

1.2. Ongoing

1.2.1. Succession Planning

1.2.1.1. Termination

1.2.1.2. Interviews

1.2.1.3. Recruiting

1.2.2. Payroll Set Up

1.2.2.1. Finance Hand Off

1.2.3. Job Descriptions

1.2.3.1. Ongoing

1.2.4. Compliance Docs

1.2.4.1. Where docs stored

1.2.4.2. What docs wanted at TOH

1.2.5. Benefit Design & Management

1.2.5.1. Benefit Admin

1.2.5.1.1. Medical

1.2.5.1.2. Dental/Life

1.2.5.1.3. 401K

1.2.5.1.4. COBRA

1.2.5.1.5. Leaves

1.2.5.1.6. Workers Comp

1.2.5.2. TPA

1.2.5.3. Broker

1.2.5.3.1. Plans

1.2.5.3.2. Rates

1.2.5.3.3. Applications

1.2.5.4. POP Plan Development

1.2.6. Pay Scales

1.2.6.1. department

1.2.6.2. position alignment

1.2.6.3. Bonus

1.2.6.4. Stocks

1.2.6.5. "Incentive Plan"

1.2.7. Org Chart

1.2.8. Culture

1.2.8.1. Rewards

1.2.9. UI Training

1.2.9.1. Initial

1.2.9.1.1. O365

1.2.9.2. On Going

1.2.9.2.1. New Hires

1.3. Supervisor Training

1.3.1. Interviewing/Hiring

1.3.1.1. Technologists

1.3.1.1.1. Licenses

1.3.1.1.2. Certificates

1.3.1.1.3. Radiation Badge /Notice

1.3.1.1.4. Venipuncture

1.3.1.2. Source Verification

1.3.1.3. OIG Check

1.3.1.4. I-9 Process

1.3.2. Wage and Hr

1.3.3. Leaves

1.3.4. Company Policy

1.3.4.1. Dress Code Policy

1.3.5. Sex Harassment

1.3.6. Terminations

1.3.7. Reviews

1.3.8. Staff Appreciation and Praise/Performance Management

1.3.9. New Hire Request

1.4. Staff

1.4.1. Seating & Rotation

1.4.2. Order Name Badge

1.4.3. Order Lab Coat

1.4.4. Initiate Company Profile w/ IT

1.5. Risk Mitigation

1.5.1. Compliance

1.5.1.1. Federal

1.5.1.2. State

1.5.2. Education

1.5.2.1. Trade Subscriptions

1.5.2.2. Conferences

1.5.2.3. Seminars

1.5.2.4. Books

1.5.3. Frequent Review of Policies & Procedures

1.6. VOE

1.6.1. Past Hires

1.6.2. Current EE

2. Operations

2.1. Compliance & Regulatory Federal/State/Industry

2.1.1. Required Trainings

2.1.1.1. Technologist

2.1.1.1.1. BBP

2.1.1.1.2. HazComm

2.1.1.1.3. BioHaz Waste

2.1.1.1.4. PPE

2.1.1.1.5. Hep B

2.1.1.1.6. Venipuncture

2.1.1.2. All Staff

2.1.1.2.1. MRI Safety

2.1.1.2.2. Sexual Harassment

2.1.1.2.3. HIPAA

2.1.1.2.4. Safety & Postings

2.1.1.3. Research

2.1.1.3.1. NIH

2.1.2. ACR - Equipment

2.1.2.1. Submission

2.1.2.1.1. IT

2.1.2.1.2. Technologist

2.1.2.2. Payment

2.1.2.3. Renewals

2.1.2.3.1. Organize Data

2.1.2.4. Compliance & Policy Review Annual

2.1.3. MIPS - Rads

2.1.3.1. Organize Data

2.1.3.2. Submission

2.1.4. Credentialing* Rads, Techs, Facility

2.1.4.1. Verification

2.1.4.2. Communications

2.1.4.3. Directory

2.1.4.4. CME

2.1.5. Staff

2.1.5.1. Licenses - Tech & Rads

2.1.5.1.1. Verification

2.1.5.1.2. Continuity

2.1.5.2. Outside Sales

2.1.5.2.1. Valid Driver's License

2.1.5.2.2. Valid Insurance

2.1.6. AUC/CDS

2.1.6.1. Staff Education

2.1.6.2. Execution

2.1.7. Review Policies and Procedures QTR

2.1.7.1. IIP Program

2.1.7.2. CMS/OIG

2.1.7.3. Sanction Screening

2.1.7.4. Radiation Safety Policy

2.1.7.5. HR & Labor Laws

2.1.7.6. CADPH

2.1.7.7. HIPAA

2.1.7.8. ACR.org

2.1.7.9. Required Postings

2.1.7.10. (OSHA/Cal OSHA) Required Postings & 300 Forms

2.1.7.11. CADPH - Radiation & Nuclear

2.1.7.12. Title 17

2.1.8. Medical Waste

2.1.8.1. Document tracking

2.1.8.2. Weekly

2.1.9. Radiation Monitoring

2.1.9.1. Badges

2.1.9.1.1. Monthly

2.1.9.2. Reports

2.1.9.2.1. Monthly

2.1.9.2.2. Annual NC5

2.1.9.3. Shielding Reports

2.1.9.4. Notices

2.1.10. Document Destruction

2.1.10.1. Weekly

2.1.10.2. Document tracking

2.1.11. Upkeep Service Logs

2.1.11.1. Equipment

2.1.11.2. Site PM's

2.1.11.3. Down Time Reports

2.1.12. RadPeer

2.2. Equipment Service & Supplies

2.2.1. Postage Machine

2.2.2. Copy Machines

2.2.3. Aycans

2.2.4. Fire Extinguishers

2.2.4.1. Annual Inspection

2.2.4.2. Monthly Documenting

2.2.5. Injectors

2.2.5.1. Annual

2.2.6. MRI/CT/US/PET/CT

2.2.6.1. Semi-Annually - Annual

2.2.7. Office Supplies

2.2.8. Happy or Not

2.2.9. Chemical Drip System

2.2.9.1. Monthly Clean & Monitor

2.2.10. Break Room Supplies

2.2.11. Marketing Materials

2.2.11.1. Assist in Development

2.2.11.2. Reorder

2.2.12. Staff Roster - Phone Extentions

2.2.13. Storage Site

2.2.13.1. Annual Purge

2.2.13.2. Access

2.3. Vision

2.4. Goal Setting

2.5. Performance Management

2.5.1. New Hire

2.5.2. Ongoing

2.6. Key relationships

2.6.1. ACR

2.6.2. Physicist

2.6.3. Equipment Service Personnel

2.6.4. State CADPH

2.6.5. Radiologists

2.6.5.1. Personal Items

2.6.5.2. Site Access

2.6.5.3. Contact for Staff Improvement areas

2.6.5.4. CME

2.6.5.5. Lab Coats

2.6.5.6. Business Cards

2.6.6. Tennis Tournament

2.6.6.1. Coordinate Staff

2.6.6.2. Coordinate Transportation

2.6.7. Patient Concerns/Complaints

2.6.8. Referring Physician

2.6.8.1. Alternate Workflow

2.6.8.2. Accommodations

2.7. Manage Staff

2.7.1. Scheduling

2.7.1.1. Analyze Volume

2.7.1.2. Rotate w/n Facilities

2.7.1.3. Consider Unavailable Schedules

2.7.1.3.1. School

2.7.1.3.2. Time Off

2.7.1.4. Call outs

2.7.2. Performance

2.7.2.1. Worklfows

2.7.2.2. Management Reports

2.7.3. Interns

2.7.3.1. HIPAA

2.7.3.2. ID

2.7.3.3. Worker Comp

2.7.3.4. Verification of Hours

2.7.4. Manage company wide Time Off Calendar

2.7.5. Courier

2.7.5.1. Volume

2.7.5.2. Route & Workflow

2.7.5.3. Valid DL

2.7.5.4. Current Insurance

2.7.5.5. Facility Assistance

2.7.6. Staff That work at home

2.7.6.1. Billing

2.7.6.2. Transcription

2.8. Costs

2.8.1. Vendor Relationships

2.8.2. Monitor Professional Courtesy

2.8.3. Patient Retention

2.8.3.1. Gift Cards

2.9. Create Internal Policies

2.9.1. Staff Education

2.9.2. Create Internal Communication

2.9.3. Forms

2.9.4. Critical Results

2.10. Primary Contact for Site walk thru

2.10.1. State Inspection 3 Yr

2.10.2. ACR 3 Yr

2.10.3. Fire Marshall Annual

2.10.4. Payor As Necessary

2.10.5. Vendor- Contracts

2.10.5.1. Workers Comp

2.10.5.2. Building Insurance

2.10.6. HALO Team Vistis

3. Finance

3.1. Payroll

3.2. Accounts Payable

3.2.1. Payables

3.2.1.1. Enter Bills

3.2.1.2. Pay Bills

3.2.2. Manage Vendor Relationships

3.2.2.1. Communication Lines & quotes

3.2.3. Bank account Reconciling

3.2.4. Credit Card account Reconciling

3.2.5. Staff Reimbursements

3.2.6. Accounts Receivable

3.2.6.1. Monthly Billing Transcription & Rad services

3.2.6.1.1. Create Invoices

3.2.6.2. Collect Rent

3.2.6.3. Manage Patient refunds

3.2.7. Daily Cash Log

3.2.7.1. Receive cash

3.2.7.1.1. Make Bank Deposits

3.2.7.2. Checks

3.2.7.2.1. Daily Bank Deposit

3.2.8. Primary Land Lord Contact

3.2.9. Medical Records

3.2.9.1. Bank Deposits

3.2.9.2. Order Supplies

3.2.10. Collect 1099's

3.2.11. Merchant Processing Management

3.2.12. Petty Cash

3.2.12.1. Monitor

3.2.12.2. Balance

3.2.13. Annual Storage

3.3. Intercept All Mail & Packages

4. Facilities

4.1. Access

4.1.1. Staff

4.1.2. Vendors

4.1.2.1. Physicist

4.1.2.2. Repairs & PM

4.1.3. After hours Contact for Alarms

4.2. Maintenance

4.2.1. Housekeeping

4.2.2. Cleanliness

4.2.2.1. Carpets

4.2.2.1.1. Shampoo

4.2.2.2. Monitor Exterior

4.2.2.2.1. Windows

4.2.2.2.2. Trash

4.2.2.2.3. Landscape

4.2.2.3. Ice Machine IW

4.2.2.3.1. Filters

4.2.2.3.2. Drain & Clean

4.2.2.4. Hard Floors

4.2.2.4.1. Wax

4.2.3. Electrical

4.2.3.1. Light Bulbs

4.2.3.2. As needed Repairs

4.2.4. Plumbing

4.2.4.1. As needed Repairs

4.2.5. Air Conditioning

4.2.5.1. PM's

4.2.6. As Needed Maintenance

4.2.6.1. Paint

4.2.6.2. Data Lines

4.2.6.3. Electrical Lines

4.2.6.4. Drywall

4.2.6.5. Rain Damage repairs

4.2.7. Appearance

4.2.7.1. Annual Purge

4.2.7.2. E - Waste

4.2.7.3. Spring Cleaning

5. Culture and Balance

5.1. Team Building

5.1.1. Lunches

5.1.2. Meeting

5.2. Cross train Staff

5.3. Coaching

5.4. Conflict Resolution