Hosting: On-premise vs Saas

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Hosting: On-premise vs Saas by Mind Map: Hosting:  On-premise vs Saas

1. Hardware & Upkeep

1.1. Data center

1.1.1. Service (SLA)

1.2. Self-hosted

1.2.1. Hardware

1.2.1.1. Facilities

1.2.1.2. Servers

1.2.1.2.1. Applications

1.2.1.2.2. Databases

1.2.1.3. UPS systems

1.2.1.4. Backup systems

1.2.1.5. AC / cooling

1.2.2. Services

1.2.2.1. Bandwith

1.2.2.2. Power

2. Software & Licensing (non-CPQ)

2.1. Software

2.1.1. Virtualization

2.1.2. Databases

2.1.3. Monitoring tools

2.1.4. Network utilities

2.1.5. Anti-virus

2.1.6. Encryption

3. People, Time & Resources

3.1. FTEs

3.1.1. Support staff

3.1.1.1. Applications

3.1.1.1.1. Software updates

3.1.1.1.2. Configuration & permissions changes

3.1.1.1.3. General application maintenance

3.1.1.1.4. Monitoring

3.1.1.2. Infrastructure

3.1.1.2.1. Security breaches

3.1.1.2.2. Back-up processes

3.1.1.2.3. Security patches

3.1.1.2.4. Hardware failures

3.1.1.2.5. Monitoring

3.1.2. Related cost

3.1.2.1. Staff retention

3.1.2.2. Staff training

3.1.2.3. Infrastructure

3.2. Consultants

3.2.1. Installation

3.2.2. Implementation

3.2.3. Maintenance

3.3. Other

3.3.1. Opportunity cost

3.3.2. Missed best-practise

4. External links / resources

4.1. Gotransverse @ Slideshare

4.2. Hidden Cost On-premise Software @ Joe The IT Guy

5. Assumptions

5.1. Customer could host physical servers themselves or use a data center. Both cases should be supported in value model.

5.2. CAPEX depreciation and potential tax reductions for self-hosted on-premise applications are not included in value model.